NCPS Webinar and Safe Table Discussion: Medical Human Factors: How to Improve Human-System Interactions for Safer Healthcare Delivery

Thursday, October 1, 2020 - 12:00pm to 2:00pm

DATE:Thursday, October 1, 2020 from 12-2 pm CST.

AUDIENCE:  Quality improvement and patient safety staff persons in hospital settings, along with leaders and managers who have decision-making capacity for improving patient safety and quality of care in the hospital setting.

PURPOSE:  The purpose of this program is to: 1) introduce healthcare professionals to the principles and theories of human factors, and 2) demonstrate the application of this knowledge through tools designed to optimize human-system interactions for safe and effective healthcare delivery.


1.      Describe human-systems interactions in healthcare delivery.

2.      Discuss applications of human factors tools for analyzing human-system interactions.

3.      Identify system design opportunities to address human capability and improve patient safety.

PRESENTER:  Bethany Lowndes PhD, MPH, CPE; Assistant Professor Human Factors, Department of Neurological Sciences at the University Nebraska Medical Center.

CONTINUING EDUCATION: One hour of continuing education credit for nurses will be awarded.

Continuing Education Contact Hours awarded by Iowa Western Community College, Iowa Board of Nursing Provider #6.


·         A Safe Table is a meeting open to patient safety organization (PSO) members only.

·         During a Safe Table, a patient safety topic is discussed, and all are invited to share similar events that have occurred in their facilities, and what processes and practices were put in place to mitigate risk and improve safety.

The conversations are held as part of each facility’s patient safety evaluation system and are safeguarded from legal discovery through the privilege and confidentiality protections given to PSO members that work with federally listed PSOs such as NCPS and CHPSO.