NCPS Supports Organizational Efforts to Build a Culture of Safety

Monday, September 9, 2019

Safety culture plays a critical role in an organization's performance and pursuit of improved quality, safety, and reliability. The Joint Commission emphasizes the essential role of leaders in creating and maintaining a culture of safety in its Sentinel Event Alert #57 and links inadequate safety culture to adverse outcomes.
Key concepts regarding safety culture are based on the extensive research of James Reason on the psychology of human error. According to the work of James Reason, PhD, a Just Culture is one of four key foundational components of a robust safety culture:

  • Just – a fair and transparent culture of workplace justice and shared accountability between humans and systems that builds trust
  • Reporting – people are on the lookout for and freely report adverse events, near misses, and potential safety hazards
  • Learning – the organization uses reported information to continuously improve safety systems
  • Flexible – teamwork is optimized to improve outcomes

NCPS supports providers in building a strong culture of safety by offering training programs focused on safety culture development.  

NCPS provides Just Culture Training for Healthcare Leaders
NCPS is offering Just Culture training for healthcare leaders, including options for full-day, half-day and two-hour courses. Katherine Jones, PT, PhD and Gail Brondum, LPN, BS conduct the training programs, which are based on the Outcome Engenuity curriculum. Jones and Brondum are Certified Just Culture Champions and have also completed the Just Culture Train the Trainer Course.  
NCPS recently provided Just Culture training for:

  • Mary Lanning Healthcare, Hastings, NE, full-day on-site
  • Whiteriver Indian Health Services, Whiteriver, AZ, full-day on-site
  • Bartlett Regional Hospital, Juneau, AK, two-hour webinar

NCPS Trains 47 TeamSTEPPS Master Trainers in Kearney
NCPS held a two-day TeamSTEPPS Master Trainer Workshop on July 29th and 30th at the Health Science Education Complex on the UNMC Kearney Campus. Katherine Jones, PT, PhD, led the training,  assisted by the following Master Trainers: Jane Potter, MD; Russ Buzalko, PhD; Nicole Thorell, MSN, RN; Carolyn Anglesey, RT; and Summer Gonzalez. The 47 attendees represented 14 different organizations: Butler County Health Care Center, Box Butte General Hospital, Columbus Community Hospital, Cozad Community Hospital, Great Plains Health, Great Plains Quality Innovation Network, Mary Lanning Healthcare, Nebraska Medicine, Nebraska Methodist Hospital, Saunders Medical Center, St. Francis Memorial Hospital, Tri Valley Health System, University of Colorado-Anschutz Medical Campus, and the University of Nebraska Medical Center. Carol Wahl, DNP, RN, Assistant Professor at the UNMC College of Nursing – Kearney Division, was instrumental in planning and hosting the training at the Kearney campus.