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Promoting Health Literacy

Health Literacy Toolkit

Multiple resources are available to help health care providers to become skilled at delivering health literate care and promoting the health literacy of patients and their families and care givers. Click on the links below to learn more and to download these resources! 

Promoting Health Literacy through Teach-Back

What is teach-back?

The Institute for Healthcare Improvement provides a brief video that explains the purpose of teach-back and discusses the most important thing to keep in mind when using it with patients. 

The Always use Teach-back! toolkit contains resources to help health care providers learn how to use teach-back, and for managers and supervisors to coach staff to use it across the care continuum. It includes interactive learning modules, videos and additional readings and resources.

This intervention provided by the Agency for Healthcare Research and Quality includes several materials to support adoption of the teach-back method. It includes materials for patients and families, for clinicians, and for practice staff as well as links to additional teach-back resources.

Additional Resources to Promote Health Literacy Skills

The Agency for Healthcare Research and Quality provides free education and training programs to increase the health literacy skills of health care professionals. 

The Agency for Healthcare Research and Quality provides additional tools to help healthcare organizations, leaders and professionals improve health literacy. These include:

  • an easy-to-understand telehealth consent form
  • a re-engineered discharge process using patient safety and health literacy strategies to reduce hospital readmissions and post-hospital emergency department visits
  • a pharmacy health literacy center with learning modules, medicine instructions in multiple languages, and tools to improve provider communication around medication management

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