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Patient Safety Improvement Tools

Surveys on Patient Safety Culture

NCPS offers the Surveys on Patient Safety Culture™ (SOPS®) to assist healthcare providers in a variety of settings in improving their patient safety culture. SOPS® are a family of patient safety culture assessment tools for hospitals, nursing homes, medical offices, community pharmacies, and ambulatory surgery centers developed by the Agency for Healthcare Research and Quality. Healthcare organizations use SOPS® to evaluate their current culture of patient safety, increase awareness of patient safety concepts, identify strengths and areas for improvement, conduct internal and external benchmarking, and assess change over time.

NCPS has expertise in administering surveys, analyzing and interpreting results, and developing action plans. We use sound survey research methods to maximize response rate while maintaining respondent confidentiality. Supplementary items are available to assess:

  • Hospital Health Information Technology
  • Hospital Value and Efficiency
  • Medical Office Diagnostic Safety
  • Medical Office Value and Efficiency
  • Staff Burnout
  • Implementation of TeamSTEPPS®
  • Implementation of Just Culture

For more information about conducting Surveys on Patient Safety Culture in your organization, contact Gail Brondum, NCPS Executive Director via email: or by phone: 402.559.8421.  

Click on the titles below to download the AHRQ surveys.

Want to learn more about the surveys?

Register now for Dec. 15 Webcast: Understanding SOPS® Surveys – A Quick Primer for New Users 

Date: Tuesday, December 15, 2020
Time: 12:00 – 12:30 pm Central Time

This webcast from the Agency for Healthcare Research and Quality (AHRQ) provides an overview of the Surveys on Patient Safety Culture™ (SOPS®) Surveys. Speakers will describe the SOPS program, the surveys, supplemental items, databases, resources available to users, and highlight upcoming activities.


  • Laura Gray, M.P.H., Westat, Rockville, MD
  • Naomi Yount, Ph.D., (Moderator), Westat, Rockville, MD                                             

For questions or comments, contact the SOPS User Network at or call 1-888-324-9749.

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