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Patient Safety Improvement Tools


NCPS offers the Surveys on Patient Safety Culture™ (SOPS®) to assist healthcare providers in a variety of settings in improving their patient safety culture. SOPS® are a family of patient safety culture assessment tools for hospitals, nursing homes, medical offices, community pharmacies, and ambulatory surgery centers developed by the Agency for Healthcare Research and Quality. Healthcare organizations use SOPS® to evaluate their current culture of patient safety, increase awareness of patient safety concepts, identify strengths and areas for improvement, conduct internal and external benchmarking, and assess change over time.

NCPS has expertise in administering surveys, analyzing and interpreting results, and developing action plans. We use sound survey research methods to maximize response rate while maintaining respondent confidentiality. Supplementary items are available to assess:

  • Hospital Health Information Technology
  • Hospital Value and Efficiency
  • Medical Office Diagnostic Safety
  • Medical Office Value and Efficiency
  • Staff Burnout
  • Implementation of TeamSTEPPS®
  • Implementation of Just Culture

For more information about conducting Surveys on Patient Safety Culture in your organization, contact Gail Brondum, NCPS Executive Director via email: or by phone: 402.559.8421.  

Click on the titles below to download the AHRQ surveys.

Want to learn more about the surveys?

Click here to download an informational flyer.

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